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Retail Store Managers

The Client

One of the nation’s leading upscale discount retailers with more than 1,800 store locations in North America

The Challenge

This organization wanted to enable hiring managers with objective candidate evaluation data to identify which store manager applicants were capable of managing and developing a large pool of talent while delivering an exceptional guest experience and achieving profitability objectives.

The Results

Store managers who performed well on the assessment:

Were rated 10% higher in their ability to engage employees

Produced over $4M more in annual sales

Scored 26% higher in overall performance

Virtual Job Tryout scores helped differentiate candidates with the abilities linked to effective leadership and overall high performance.

Candidate reactions

"This was the best job assessment I have ever taken. Thank you for putting incredible thought into designing this experience."

"I enjoyed the Leadership questions as they truly made me dig deep to think about my leadership style and how I will lead teams in the future."

 "I thought it was great, easy to navigate, instructions were clear and concise."