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Bob Dylan and the Candidate Experience Award

by Joseph Murphy

We began asking every candidate who completed one of our assessments what they thought about their experience around 15 years ago. It was pretty novel then. About seven years ago, I used a survey to ask companies if they were seeking candidate feedback in the application process. A very small percent of organization responded affirmatively. It was still pretty novel then too. However, we just need to listen to some old Bob Dylan – “Times they are a changin.” Increasingly, organizations are seeking data to deploy evidence-based management for staffing process improvement

A group of like-minded individuals (CandE Council), has come together to advance the quality of the candidate experience. The Talent Board was created to capture data, provide analysis and insight and support corporate initiatives for improving the candidate experience with an evidence-based management approach.

Now entering its third year, the Candidate Experience Award is gaining visibility and attracting more participants. We want you to participate – "Don’t Think Twice, Its Alright". Click here to learn more and register for the 2013 program.

An often written about and frequently expressed concern is the lack of acknowledgment and engagement for candidates. Candidates flock to careers web pages responding to the message “I Want You", but one common response is they feel like they have been left out on "Desolation Row".

In an interview with Gerry Crispin he suggested companies define their candidate experience and then measure it to see of they are delivering on the candidate experience promise.  Well it might be a "Simple Twist of Fate", that you can now do just that.

Candidates arrive at careers sites due to brand attraction. When they enter your experience it is important to"Handle With Care."

Learn about your recruiting practices though self evaluation and the voice of your candidates. Participants get an opportunity to collect data from their candidates and learn from practices employed by other organizations. Armed with data participants can make choices and take actions to improve their candidate experience. And when that happens, we can all celebrate because we will know "Things Have Changed."

After putting up with this article, you may be thinking of another great tune: "Idiot Wind."

For additional content on the candidate experience click here.'