Jeremy Eskenazi of Riviera Advisors has over 20 years of experience in staffing process improvement. As the former leader of staffing for Idealab, Amazon and Unversal Studios, Jeremy has learned a few things about creating powerful candidate experiences. He suggests you tell the candidate that you will solicit their feedback, and then make good on your promise.
I caught up with Jeremy at the Staffing Management Conference in Orlando. He offers a few thoughtful points on what can be done to improve the candidate experience.