Every time your company experiences a false start, rework is required to recruit and train the replacement hire. Put another way, rework doubles the cost of on-boarding for each false start.
The False Start Waste and Rework ROI Calculator allows you to play with your own data or experiment with a hypothetical example of how this doubling-effect would look at a company with 100 false starts annually. Feel free to input your own data, too. The numbers may surprise you.
As you can see, rework is a hard cost that’s interrelated with false starts. So the recommendations discussed in the previous article, Staffing Waste: False Starts, would also be applicable for developing ways to reduce waste due to staffing rework.
In a recent client project for staffing process improvement in call centers and retail financial services, the use the Virtual Job Tryout for pre-employment testing reduced rework from 90 day new hire turnover by over 50%. In one position alone, the documented first year savings from higher retention exceeded $1.7 M. This high ROI project used HR analytics to identify candidate evaluation data with a correlation to career stability and job-fit.