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Quality of Hire: Data Makes the Difference

by Joseph Murphy

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Joseph P. Murphy has been engaged in business practices to improve quality of hire for over 30 years. In this article, he presents methods, resources, and implications for using data to document quality of hire.

Quality of hire is a compelling notion. Nevertheless, many organizations have adopted neither the rigor and discipline nor the infrastructure required to systematically measure it, much less improve it. Quality of hire is not an abstraction or a myth. It is a practical measure, comprising core talent acquisition processes and hiring outcome variables. Its factors can be identified, tracked, and reported in both qualitative and quantitative terms. This article offers a pragmatic approach to develop and implement quality of hire practices that can not only deliver documented return on investment and align your hiring practices with your strategy, but make talent a key competitive differentiator.

This article was published by Wiley in the Summer 2016 issue of Employment Relations Today. You may request a copy for your personal use by completing the white paper request form.

Quality of Hire: Data Makes the Difference, Shaker, Employment Relations Today, Summer 2016. Copyright © 2016

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